24/7 Call Answering Service
Basic
£25/month
✓ 25 call answering*
✓ Live call answering
✓ Customer service
✓ Lead qualification
✓ Appointment booking
✓ 24*7 support
❌ Weekly 1 blog image for website
❌ Monthly 1 website slider image
❌ Promotional video monthly 1
Profile creations
Intermediate
£100/month
✓ 100 call answering*
✓ Live call answering
✓ Customer service
✓ Lead qualification
✓ Appointment booking
✓ 24*7 support
❌ Promotional video monthly 1
Profile creations
Advanced
£500/month
✓ 500 call answering*
✓ Live call answering
✓Customer service
✓ Lead qualification
✓ Appointment booking
✓ 24*7 support
Precision in Every Call, Answered Your Way, Every Time
Designed specifically for your business needs, La-mene offers flexible communication solutions that include specialized call answering services. Whether you need occasional backup or full-time support, we guarantee every call is answered accurately and professionally. Our services are tailored to enhance your operational efficiency and ensure your business runs smoothly!
If you’re looking for a straightforward and fully-equipped solution, our call answering service offers a convenient option that covers a broad spectrum of digital needs. Serving as your all-in-one digital partner, we offer a comprehensive range of services designed to meet all your digital requirements in one place. Whether you need strategy development, implementation, or ongoing support, we possess the expertise to advance your brand in the digital realm and beyond.
Benefits of Our Telephone Answering Service
Calls priced to the second
No premium charges for out-of-hours calls
Your bills optimised monthly
No charge for answering sales calls
Listen to all of your call recordings
More call answering for less money
Capture Every Lead
Call Insights
Voice recording
CRM
UK Business Phone Number
Call Forwarding
Streamline Your Calls
You may be juggling managing your business, taking calls, quotations, leads, and follow-ups, and as businesses have changed, so have we in these changing times
From Offices to Virtual Excellence
We have worked in offices managing staff and overseeing various roles; our responsibilities as virtual call takers are to look after you while you focus on other aspects of the business.
Cost Effective
Save big with virtual assistance—no recruitment hassles or hefty overheads. Cut costs, boost efficiency, and focus on what matters most.
How our Call Answering Service works
Calls Synced to Your Business: When someone calls your number, our professional VAs can see your company details right away. This helps them answer the call confidently, as if they were sitting in your office.
Automatic Call History: Along with your company details, our VAs also see the call history for that number. They’ll know if the caller has contacted you before, who they spoke to, and what was discussed in previous calls.
Handling Basic Enquiries: For simple questions like your business hours or product information, our VAs are trained to provide answers based on the information you’ve provided during onboarding. This ensures quick assistance for your customers and saves you time.
Message Taking or Call Forwarding: If you or your team aren’t available, we’ll take a detailed message including all necessary information. This message is sent directly to you via your client portal. If it’s an urgent or important call, we’ll transfer it directly to the appropriate person.
Call Information and Recording: We provide you with detailed information about each call we handle, including the full call recording. This transparency ensures you have a clear understanding of how each customer interaction is managed.
There are no long-term contracts when you choose us; you simply choose which tariff to pay as you go, and the following features are included in our packages. Top up as needed, You will know how many calls you will need during peak and off-peak hours to choose the best package.
We answer the call professionally in your company name
We provide reports about the call and can even record the call to provide you with if required.
You can have a separate number ideal for ad campaigns, marketing purposes, or lead inquiry-type calls.
We answer the call professionally in your company name
No standing charges or paying staffs
We forward the call and can provide multiple people to attend calls for different departments
What is the benefit of having a pay-as-you-go?
“You are only paying for what you need, with no extra costs.”
Cost Efficiency
Pay-as-you-go models allow businesses to pay only for the services they use. This eliminates the need for fixed monthly costs associated with hiring a full-time receptionist or maintaining an in-house call-handling team. You have the flexibility to scale up or down the services as per your requirements, ensuring cost efficiency.
Scalability
Pay-as-you-go call handling agencies provide the flexibility to handle fluctuations in call volumes. During peak periods or marketing campaigns, when call volumes are higher, you can easily scale up the services to accommodate the increased demand. Conversely, during quieter periods, you can scale down and reduce costs accordingly.
Time Savings
Outsourcing call handling to a specialized agency saves time for your internal team. Your employees can focus on core business activities without interruptions, leading to increased productivity and efficiency. You can also allocate more time to strategic tasks and high-value projects.
Expertise and professionalism
Call-handling agencies specialize in managing inbound calls and are equipped with experienced receptionists who are trained to handle calls in a professional and efficient manner. They can ensure a high level of customer service, providing a positive experience for your callers.
Business Continuity
Enhanced Customer Experience
Technology and Infrastructure
Flexibility and customization
Reduced Operational Burden
customer experience, and the peace of mind of knowing that their calls are being handled professionally.
What to do next:
- 9 a.m. – 6 p.m. packages for Monday through Friday.
- 6 p.m. to 9 p.m. packages Monday through Friday.
- 10 a.m.- 4 p.m. packages Saturday & Sunday.
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Promotional videos
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