Live Chat Customer Service
Basic
£100/month
✓ 50 chat*
✓ Live chat answering
✓ Customer service
✓ Lead qualification
✓ Appointment booking
✓ 24*7 support
❌ Weekly 1 blog image for website
❌ Monthly 1 website slider image
❌ Promotional video monthly 1
Profile creations
Intermediate
£300/month
✓ 250 chat*
✓ Live chat answering
✓ Customer service
✓ Lead qualification
✓ Appointment booking
✓ 24*7 support
❌ Promotional video monthly 1
Profile creations
Advanced
£500/month
✓ 450 chat*
✓ Live chat answering
✓Customer service
✓ Lead qualification
✓ Appointment booking
✓ 24*7 support
*Evening Call (6 pm to 9 pm) – £0.25
*Weekend Call (10 am to 4 pm) – £0.25
*24/7 hour service (Day and Night 7 days – £0.25)
We understand the importance of providing exceptional customer support and enhancing your online engagement. With our cutting-edge chat answering services, you can connect with your website visitors in real time, convert leads into customers, and deliver personalized experiences that foster customer satisfaction.
Why Choose our Live Chat Customer Service
Customized Chat Solutions
We understand that each business is unique, which is why we offer customized live chat solutions tailored to your specific needs. Whether you require multilingual support, integration with your CRM system, or specific chat workflows, we can accommodate your requirements.
24/7 Availability
Our chat agents are available round the clock to engage with your website visitors, ensuring that you never miss an opportunity to connect with potential customers.
Trained Chat Agents
Our team of highly skilled and extensively trained chat agents knows how to handle customer inquiries efficiently. They are well-versed in your products, services, and industry, ensuring accurate and relevant responses.
Real-Time Analytics and Reporting
Gain valuable insights into customer behavior, chat volumes, response times, and more with our real-time analytics and reporting. Use this data to optimize your chat strategies and make informed business decisions.
Lead Generation and Qualification
Our agents are adept at not only answering customer queries but also identifying and qualifying leads. By gathering crucial customer information, we help you prioritize sales opportunities and maximize conversion rates.
Seamless Customer Experience
Our chat answering services are designed to provide a seamless customer experience. By offering instant responses, personalized assistance, and quick issue resolution, we ensure your customers have a positive interaction with your brand.
Scalable Solutions
As your business grows, we grow with you. Our live chat solutions are scalable, allowing us to accommodate increased chat volumes and expand our services to meet your evolving needs.
How It Works:
Integration
We seamlessly integrate our live chat software into your website, ensuring a hassle-free setup.
Agent Training
Our team of chat agents undergoes comprehensive training to familiarize themselves with your business, products, and services.
Data Analysis
We provide detailed reports and analytics, allowing you to track key performance metrics, identify trends, and make data-driven decisions.
Chat Handling
Our skilled chat agents engage with your website visitors, providing instant responses, addressing queries, and assisting with their needs.
Lead Generation
We identify potential leads, gather relevant information, and qualify them based on your predefined criteria.